Pricing

Every plan includes unlimited cybersecurity awareness and AI literacy training, managed from the Genbay portal and priced per seat, per year.

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How seats and billing work

Per seat, per year: One seat covers one person for the contract year. You can move a seat to someone else whenever people join or leave. Plans renew each year.
Minimum seats: Each plan shows its minimum on the card above. You can mix plans across your organization, for example Awareness for most people and Total Upskill for your leadership team.
Adding seats mid-year: Seats added in the first six months of your contract year are charged at the full annual price. Seats added in the last six months are half the annual price plus a small convenience fee. The portal shows the exact amount before you confirm.
Reducing seats: Schedule a reduction at any time from the portal. It takes effect at your next renewal, and fees already paid are not refunded.
Currency and tax: Prices appear in your local currency where we offer one. Your currency is set at first purchase, and any applicable tax is added at checkout.
Paying: Pay securely by card when you choose your plan, or request an invoice and pay by bank transfer. Your plan starts once payment is received.

Pricing questions

Are the trainings really unlimited?

Yes. A seat lets someone join every session their plan covers, all year, with no cap on how many and no per-session fees. An individual session can occasionally have limited places.

Will this help us be compliant?

Many frameworks, including ISO 27001, SOC 2, PCI DSS, HIPAA, NIS2 and DORA, expect staff security training. The Evidence and Total Upskill plans give you attendance reports and verifiable certificates to show for it. Training supports your compliance program, but it can’t guarantee an audit outcome on its own.

What happens after I click Get started?

You create an account with your work email and tell us about your organization. We review every organization before it gets access, then you choose your seats, pay and invite your people.

Can we train people outside a plan?

Yes. Custom and private sessions for your organization are quoted and invoiced separately. Contact us about what you need.

Is certification exam training included?

No. Exam courses for credentials such as CISSP, CISM and Security+ are one-off courses of 3 to 5 days on a fixed schedule, priced separately. Evidence and Total Upskill include Genbay’s own verifiable certificates of participation.

What if a payment fails?

Your plan stays active through a grace period while you update your payment details. If it isn’t resolved, your people can’t register for new sessions. Certificates already issued are not affected.

Need help choosing?

Tell us about your team and we'll recommend the right plan. Already a customer? Sign in to the portal.